FAQs

What method of payments do you accept?
We accepted Visa, MasterCard, American Express, and Paypal.


When will I be charged for my order?
You will be charged as soon as you completed the order check out.


How can I purchase sold out items?
We are sorry to hear that the product you are interested in is sold out. While we don't have a specific time frame as to when products can be restocked, we do definitely will try our best to assist you in such situation. Please email us regarding the sold out item and quantity you would like to purchase, we will confirm with our vendor and notify you when product will be available for purchase.

What shipping method do you use?
All orders will be shipped via Canada Post, UPS or Chit Chats. Standard shipping will be free for qualifying orders. Express shipping methods are also available should you need to expedite your shipment, at an additional cost. Please note all orders (including express order) will be subject to 1-2 business days of processing time, prior to package being dispatched.